Refund Policy

At BCare, we want you to be fully satisfied with your purchase. If for any reason you are not, please review our refund policy below:

1. Eligibility

Refunds are generally available only for unopened and unused products. Opened or partially used items are typically non-refundable due to health and safety regulations.

2. Timeframe

All return requests must be made within 14 days from the date of purchase. Returns requested after this period may not be eligible for a refund.

3. Return Process

To initiate a return, follow these steps:

• Contact our customer support team to obtain a return authorization number.
• Include a copy of your receipt with the returned product.

4. Shipping and Handling

Customers are responsible for the cost of return shipping, unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

5. Refund Method

Refunds will be processed to the original payment method once the returned product has been received and inspected. Please allow up to 7 business days for processing after the product is returned.

6. Final Sale Items

Items marked as “final sale” or purchased as part of certain promotions may not be eligible for returns or refunds.

These policies may vary depending on the specific product or promotion. Please check the terms directly with us or the product details before making a purchase.